Business Operations / Office Manager

hybrid
5296 Bell School Line Burlington Executive Air Park CZBA, Burlington, Ontario, Canada, L7M 0P1
full-time . May 11, 2026

Description

Thank you for exploring opportunities at Ribbit! For more information about our recruiting process, be sure to check our Careers page. We look forward to speaking with you.

Note: the Careers page is under maintenance; actual details and interview process will differ according to the type of role.

Note: We read everything that comes our way. Let your outstanding résumé (cover letter and design portfolio encouraged but optional) do the talking. For important questions or comments, contact us at careers@flyribbit.com.

Company

Ribbit builds and operates self-flying airplanes designed for challenging environments. Our autonomous technology performs gate-to-gate flight and handles emergencies without the need for an onboard pilot or special airport infrastructure. Founded in 2020 by Canadian pilots and aerospace engineers, our mission is to make air transportation accessible to everyone, starting with the world's most remote, austere, and contested regions underserved by traditional piloted aircraft. In 2023, we flew Canada’s first hands-free round-trip flight—now a routine occurrence at select airports. You can check out videos of our flights here.

Our work is guided by the recognition that transportation underpins human rights: from the sovereign right to defend to the right to food security. We are a contractor of record to the National Research Council of Canada (NRC), Department of National Defence/Canadian Armed Forces (DND/CAF), and other government departments exploring dual-use autonomy for public safety and defence applications. We also have a backlog of interest from remote grocery stores and global humanitarian groups worth more than $73M/yr in future air freight services. Our long-term goal is to serve both cargo and passenger travel at large.

Our rapid progress is made possible by a top-tier multidisciplinary team with experience building autonomous mobile robots, running drone operations, flying commercial airplanes, scaling B2B/B2G relationships, and more. We're concentrating the world's best software, robotics, aeronautical, and business expertise. If you’re up for the challenge, we want to hear from you.

Position Overview

As a Business Operations / Office Manager (exact title will be tailored to successful applicant/s), you will:

Work closely with the President & COO to manage Ribbit's organizational machinery; keep us running smoothly as we grow!
Manage recurring tasks and optimize processes spanning finances, HR, legal, IT, purchasing, marketing, and other core business functions
Assist project management and other special initiatives as needed
Be given trust and ownership to fulfill critical support functions that directly impact Ribbit, our customers, and our partners
Have the opportunity to grow within the company as we increase in size
Contribute to a vibrant, inclusive team culture that values personal development, respect, and excellence

Your key objectives will include:

Support customer and vendor management—e.g. processing basic paperwork, preparing invoices and claims, sourcing quotes, purchasing
Support recurring finances—e.g. payroll, bookkeeping, external reporting and filings, budgeting
Coordinate people and events—e.g. arranging meetings and visits, booking travel and logistics, organizing team socials
Manage general office resources, facilities, IT, infrastructure—e.g. email, office software, internal tracking systems
Take on unique or special tasks and projects as needed, from coordinating media requests to proofreading proposals/presentations
Optional but highly desired: manage our social media accounts and outbound content

Other Details:

No. of Positions: 1
Duration: Permanent Full-Time, starting Summer 2026
Base Compensation: 60K to 80K, salaried
This is a hybrid role involving mostly remote work with occasional in-person activities—you must be in the Greater Toronto Area or willing to relocate
Competitive and comprehensive compensation, which includes 3 weeks of paid vacation, comprehensive health and wellness plans (health, dental, drugs), and credits for personal development and training
You must be eligible for a Government of Canada Secret security clearance and registration in the Controlled Goods Program—you must be a Canadian Citizen or Permanent Resident with no criminal record

Qualifications

As the ideal candidate, you are a generalist with a strong attitude and meet the following requirements:

Jack/Jill of all trades; no job is beyond or below you; you enjoy having a diverse set of jobs within the company
Passionate about operational excellence—achieving results efficiently, with a desire for continuous improvement
Knowledge of one or more areas of business operations—e.g. BD, finance, HR, IT, purchasing, etc.
2+ years of experience working in a general business administration/operations role
High attention to detail and taking pride in achieving a job well done
Ability to learn new business skills and knowledge as required
Ability to travel for occasional conferences or other major events - expect 2-4 weeks per year
Hold a college diploma or university degree in a relevant area such as business administration, finance, accounting, science, or engineering

Preferred and bonus qualifications include:

Experience working in a similar role at a startup, small business, or growing company
Experience in social media, marketing, and/or graphic design

You also possess the soft skills to work in a high-stakes, fast-paced, tight-knit company, such as:

Communication skills
Openness to give and receive feedback
Demonstrated ability to work independently, manage time carefully, and meet deadlines
Self-awareness, including knowing one's strengths and weaknesses
Taking initiative to seek, define, and execute tasks with minimal guidance

Compensation

$60,000.00 - $80,000.00 per year

Know someone who would be a perfect fit? Let them know!